Delivery And Tracking Information.
Delivery Time Scales
Delivery time scales are dependent on the order value and products ordered. For smaller items we use a Royal Mail Signed For Service, for all other items a courier service is used. Depending on the order value either a 24 Hr Service or 48 Hr Service will be used for UK Mainland deliveries, UK Highlands and Islands as well as all International orders are usually sent using a 3-5 day service. We also offer express and timed delivery services for an additional cost which is available during the checkout process.
Tracking details can be provided for most items. Please be aware that once an item is dispatched from our warehouse, it is beyond our control, as we rely on third party postal and courier services to get your goods to you on time. Due to this we cannot guarantee delivery times, regardless of what delivery option is used.
Please note next working day delivery however, cannot be an absolute guarantee of service. It represents the standard we aspire to achieve on goods marked as such. We will not pay compensation or refund postage should your delivery arrive late. (Feedback on delivery times is always welcome to help us refine our service even more).
IMPORTANT: Please check the item for any damage before signing as you are signing to receive the goods in perfect condition. If the item is damaged refuse to accept the item. All Revved Up Motorcycles cannot be held responsible for any damage discovered after the item has been signed for. Please make sure you are available for delivery as this applies to any signature received.
Deliveries will only be sent to the credit/debit cards registered address unless checkout services via PayPal are used and the address you would like to use for delivery is verified with them. A signature is required for most items. Alternatively please check for cards left by couriers. A signature for registered items at the delivery address accepts the goods into your care, and confirms that they have been received complete and undamaged. Therefore you should always refuse damaged, leaking or incomplete parcels.
Refunds can only be given on goods with manufacturing faults and when we have been notified within a reasonable time of receipt - so please inspect your goods immediately. All damaged goods must be returned before a replacement or refund can be given. In the unlikely event that goods are lost in transit, they cannot be classified as missing until after 7 working days.
In the event of any instruction given by you to the courier i.e. (leave behind house / leave with neighbour etc) these are done so at your own risk and we cannot be held responsible.
Recommended Last Order Dates will be updated nearer to the date.
Will I be charged customs and import charges?
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel (this applies to both retail and wholesale customers). Unfortunately we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. It may be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.